Shipping policy

Shipping Policy

Thank you for shopping with us. We aim to process and deliver your orders as quickly and safely as possible.

Order Processing

  • Orders are usually processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You may receive an order confirmation and shipping notification once your order has been dispatched.

Delivery Time

We deliver across Pakistan.

  • Major cities: approximately 2–5 business days

  • Other areas: approximately 3–7 business days

  • Delivery times may vary depending on the destination, courier service, weather, public holidays, or other circumstances beyond our control.

Shipping Charges

  • Standard delivery charges will be shown at checkout before you complete your purchase.

  • From time to time, we may offer free shipping promotions subject to the terms of the promotion.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations.

  • Please provide a valid phone number and complete delivery address.

  • Our courier may contact you before delivery to confirm your order.

  • Customers should ensure someone is available to receive and pay for the order.

Tracking

Once your order has been dispatched, we may provide a tracking number or tracking information where available. Delivery updates depend on the courier service.

Incorrect Address or Contact Information

Customers are responsible for providing an accurate name, phone number, and delivery address.

If an order is returned to us because of an incorrect address, unreachable phone number, or repeated delivery attempts, additional shipping charges may apply if the order needs to be shipped again.

Delayed or Lost Orders

While we work with reliable courier services, delivery delays can occasionally occur due to weather, public holidays, operational issues, incorrect addresses, or other circumstances outside our control.

If your order appears to be significantly delayed or lost, please contact us so we can assist you.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and product. We will review the issue and assist according to our return/refund policy.

International Shipping

At this time, we [do/do not] offer international shipping.

If international shipping is available, customs duties, taxes, or other import charges may be the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions about your order or delivery, please contact us at: